Operators can create custom data products, ensure data privacy and compliance, and establish pricing models to maximize revenue from telecom data while enhancing customer experiences and staying competitive. It enables telecom companies to make data-driven decisions and maintain a competitive edge. Outsourcing telecom software development might be an excellent approach to saving time and recruiting professional specialists. External management usually benefits a business owner who decides to outsource specific procedures to contractors. To adopt a zero-touch service model, operators would move aggressively toward simplified product- and service-agreement portfolios, supported by fully automated, AI-enabled, cloud-based processes (Exhibit 4). This digital-first strategy departs from the familiar approach of incrementally making manual work more efficient through piecemeal offshoring and outsourcing.
- Each program worked in close collaboration with the others, ensuring that parallel changes were self-reinforcing.
- And it put telcos front and center, as almost every aspect of human interaction moved online amid lockdowns and physical-distancing measures.
- We also use the Splice GUI tool, this has made it easy for even a novice to get up to speed quickly on creating connection pathways and routes.
- Our team took responsibility for the entire project, providing developers and roles such as BA, PO, and PM who coordinated the cooperation with different departments in the client’s organization.
- This is the stage where platform engineering is evolving, with the incorporation of Internal Development Platforms (IDPs) taking center stage.
- Whether it be a fault in your telecom system or a glitch from the customer’s end, IoT sensors can easily predict the exact cause.
We built this software to the level of detail and workflows we need, and we stand by it because we use it everyday. OSPInsight gives you accurate information when you need it, so you know exactly what’s happening in your network. Easily create reports, graphs, and maps for accounting, management and engineering in a matter of seconds.
How communications can benefit from custom software
Digital transformations in telecom involve the integration of advanced digital technologies into telecommunications operations and services to improve efficiency and customer experience. With a digital transformation, telcos can offer customers a more personalized experience, including customized services. They can also use data analytics to improve network management and detect and respond to issues in real time. In addition, a digital transformation can help telcos reduce costs and improve operational efficiencies, such as automated billing and customer service processes.
As enterprises grapple with the escalating demands for agile, scalable, and efficient software solutions, platform engineering is the backbone, ensuring a confluence of development, operations, and delivery processes. On the other hand, IDPs serve as the catalysts enabling rapid deployment and seamless management of applications in this cohesive setup. Generally speaking, telecom companies need to recognize and optimize their participation in the digital ecosystem.
Our telecom software services
For over two decades we’ve been helping companies across markets and sectors develop disruptive solutions. Proven ways of working, domain knowledge and an open culture that prioritizes ownership mean we contribute from day one. We deliver cross-functional teams that work with every crucial cloud technology and tool on the market. Thanks to the developed platform, we have increased the quality and reliability of the services we provide. We recommend the Software Mind team for their professionalism and high level of competence in their fields.
RtBrick Partners with Radisys to Deliver Turnkey Disaggregated IP Networks – Telecom Reseller
RtBrick Partners with Radisys to Deliver Turnkey Disaggregated IP Networks.
Posted: Tue, 24 Oct 2023 18:22:14 GMT [source]
It enables telecom, networking, and technology integration companies to be more efficient and serve their customers better. With Service Pro®, crews can communicate more efficiently, and owners can scale and grow their businesses. Today, you can get both off-the-shelf and custom software solutions designed to fit the demands of companies in a specific industry. Having industry-specific expertise and multi-technological proficiency, we offer our clients the benefits of modern telecom services, like IoT, LBS, Cloud, AI/ML, and many more.
Key strategies to agility for telecom companies
Outsourcing development allows for the precise transfer of code and documentation. It even allows the training of customer personnel for development and operation when the project is in-house. Only you will have access to your customers’ behaviors and business information. Ownership of code and independence from third-party developers reduces risks. Marketing draws clients to a platform the organization cannot control or influence.
This software and the support system behind it have made it a far better working environment from logistics, to trouble shooting. We have over the years looked into other companies and their products but have not found any to top or even compare to the working product that OSPinsight is. At its foundation, telecoms product customization OSPInsight is built for streamlined fiber documentation. If you find yourself managing splicing in spreadsheets, struggling to piece together reports, or if it takes hours to track down a fault, find out how a database driven solution can increase your team’s efficiency and save you money.
Operations & Business Support Systems Development
To support a long-term customer in a new service launch, ScienceSoft delivered a scalable IoT data management solution that allowed processing 30,000+ events per second from 1 million devices. We develop field service management software to help you maximize your business’ potential by standardizing the workflow ranging from invoicing to dispatching. With dedicated telecom management software, you can monitor your network performance and bandwidth in real-time, and identify the possible glitches. Additional external integration, such as technical support, will be impossible or prohibitively expensive if you choose an off-the-shelf solution.
We integrate flexible and robust telecom APIs from global telecommunications industry leaders to your existing business solutions to optimize workflow efficiency. We engineer custom solutions using IoT platforms to aid in the network transition from 4G to 5G. These solutions connect IoT devices to their cellular networks using Narrowband IoT (NB-IoT) & LTE-M protocols and are equipped with features to handle asset management, cellular & satellite connection support, sensor data security, and more. We develop top-of-the-line telecommunication software designed to optimize workflows, streamline communication processes, and capture new markets for telecom companies looking to guarantee added operational value. We cooperated with ScienceSoft as a technology partner on a SIEM deployment project for one of the leading mobile operator in Azerbaijan. Our primary vendor selection criterion was the solid experience in deployment, configuration and fine-tuning of IBM SIEM solution – QRadar.
Cloud Communication Platforms
Active clients outsourcing long-lasting digitalization projects to the Intellias team. You can deploy new revenue models and grow profits by monetizing next-generation network capabilities with an agile process for high-volume subscription billing and revenue management. Streamlined bill-to-cash processes help ensure fast, compliant revenue management and increase financial insight and control. You can drive profitability and customer loyalty by establishing a 360-degree view of your customers and personalizing offers. By listening and engaging in real time with relevant information, you can translate individual experiences into satisfying customer journeys. Intelligent technologies are a central part of our sensor-based solution that is integrated with back-end systems.
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Telecom Industry Trends in 2023
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